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Add-In Technical Notes

These notes provide additional information to assist you with the installation and set up of the CC/V/BM & DP Tools Add-In (Ver. 3.2).  User feedback confirms problems installing and using the add-in following the installation of a Microsoft security update.  The security update and the problems associated with the update are explained in the following Microsoft Knowledge Base article:  http://support.microsoft.com/kb/2598039.  A description of the problem is outlined below:

You install this security update on a computer that has a third-party software solution installed. The software solution is based on Microsoft Visual Basic for Applications (VBA). The software solution creates an instance of the control directly through Microsoft Office. In this scenario, the control may not load in your solution.

To resolve this issue, delete the cached versions of the control type libraries (extender files) on the client computer. To do this, search your hard disk for files that have the ".exd" file name extension and delete all the .exd files that you find. These .exd files will be re-created automatically when you use the new controls the next time that you use VBA. These extender files will be under the user's profile and may also be in other locations, such as the following: C:\documents and settings\username\Application Data\Microsoft\Forms C:\documents and settings\username\AppData\Local\Temp\VBE.

User feedback reported that taking these steps have resolved the problem.

If for some reason you are still experiencing problems, please follow the steps in the "Read Me" text file in the add-in download package to locate/install and register the MSCOMCTL.OCX file.